Working From Home During COVID-19 Pandemic
First, we hope you and your family are safe during these unprecedented times. Many of us have to work from home until further notice. To assist with this transition, the Saratech team created these documents to help you with borrow/home licensing for NX, Solid Edge, and FEMAP:
You can always contact our team for licensing and other support issues. The Saratech team is ready and available to assist.
Remote Licensing of Solid Edge
Working remotely could become a fact of life for you and your organization. Solid Edge provides many choices for remote license use. Home Use Licenses, Borrowed Licenses and Travel Licenses are all different options, view this tutorial to learn more about them.
Remote Licensing of FEMAP
In this video, a Saratech Applications Engineer will discuss working from home and how you can access your FEMAP license files.
FEMAP Node-lock License Instructions
In order to download FEMAP and the "Node-lock license file", you will need a webkey. FEMAP customers can use WebKey for both licensing support and product technical support.
If you do not have a webkey, you can obtain one here:
Click on the "Create Account" button, then provide the required information.
Please note, to obtain a webkey, you MUST have the following information:
- Your Installation ID
- WebKey Access Code
Your Installation ID is directly under the "Sold To" information on your shipping order. For dongle-based FEMAP customers, your WebKey Access code is the unique portion of your FEMAP serial number, i.e. 3H-NT-1234, which is displayed in your current FEMAP in the Help - About dialog box, for this license as 1000-3H-NT-1234, with the version information at the beginning of the serial number removed.
Once a webkey has been obtained, it is now time to download the software and the license file. Because different users will require different versions of FEMAP, it is probably best to manually navigate to where multiple versions of FEMAP are available. To do this, use this link:
First, choose "Download or Upload Files" on the right, then click the "Download" tab below the "Global Technical Access Center (GTAC)" banner. Now, choose "FEMAP" from the list on the left, then select "Femap" in the area to the right. At this point, select the version of FEMAP you would like to download.
Please Note: Unless required, we recommend that if you are installing a version of 11.4.x that you install 11.4.2. Similarly, if installing a version of 12.0.x, we recommend that you install 12.0.1.
After downloading the zip file for the desired version of FEMAP, unzip to a temporary location. The zip file contains an exact copy of the FEMAP DVD for the version which you have downloaded. Run setup.exe using "Run as Administrator" to install FEMAP.
Click "Yes", "OK", and/or "Next" on all installation screens until arriving at the "Select Features" screen. At this point, select which features of FEMAP you would like to install, then click "Next".
You should now be on the "Select FEMAP GUI Language" screen, so select your language of choice, then click "Next".
VERY IMPORTANT!!! You should now be on the "Setup Type" screen which states "Select Licensing Method". While it may seem counter-intuitive, in order to use the Node-lock license file which has been placed on the GTAC site, you MUST select the "Network Client – FLEXlm" option on this screen. If you do not, FEMAP will not be able to find the license file. Once selected, click "Next" which will begin installing FEMAP.
Once installation is complete, place the license file you have downloaded from the GTAC website into the FEMAP Installation directory. For instance, for FEMAP v2020.1, you would want to place the license file in the "Femap 2020.1" directory, while for FEMAP 12.0.1, you would place this file into "FEMAPv1201".
To covert an existing FEMAP installation which is currently licensed via a dongle/security key to be able to use this license file, FEMAP must be instructed to use network licensing instead. To do this, follow these steps:
- Exit all open instances of FEMAP completely
- Browse to the installation directory of the version of FEMAP you would like to convert licensing methods (for FEMAP 2020.1, it is "Femap 2020.1", while for FEMAP 12 it is "FEMAPv12")
- In the FEMAP installation directory, locate "go_network.bat", then double-click it to change licensing methods
- Place the license file downloaded from GTAC into the FEMAP installation directory
- Open FEMAP and you should now be licensed via the license file downloaded from GTAC
To return FEMAP to being licensed by a dongle/security key, follow these steps:
- Exit all open instances of FEMAP completely
- Browse to the installation directory of the version of FEMAP you would like to convert licensing methods
- In the FEMAP installation directory, locate "go_dongle.bat", then double-click it to change licensing methods
- Open FEMAP and you should now be licensed via the dongle/security key
FEMAP Node-Lock License Available to Users Working From Home
Due to COVID-19, we understand many FEMAP users will be required to work from home for an unspecified amount of time. While users of floating licenses may be able to remote desktop into their Windows machines in the office to use FEMAP via their organization's VPN or other protocol, this is not possible for users licensed via dongle/security key (i.e., a node-lock license).
Because of this limitation, we have made a node-lock license file available via the GTAC site for anyone who needs to use FEMAP on their Windows machine at home for any reason. Each user who would like to use this file will be required to download the appropriate version of FEMAP they need from the GTAC site, then follow the instructions below during installation onto their home Windows machine.
Once FEMAP has been installed as described in the "Installation" section below, simply take the license file found here:
Node-Lock License File
...and place it into the FEMAP Installation directory. For instance, for FEMAP v2020.1, you would want to place the license file in the "FEMAPv20201" directory.
This license is good until April 30th. As April 30th approaches, we will reevaluate the situation. If needed, we will post an updated license file good for an additional time period and will continue doing so as long as needed.